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How can I cancel my subscription?

Comments

10 comments

  • Eric Gleadell

    Hi Headway, I cancelled my subscription renewal on th e5th January, but it has renewed anyway?! 

     

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  • Christopher Hickok

    Same thing happened to me. I canceled my subscription the day after I signed up for the free trial & still got charged $13 a week or so later. Shady!!

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  • Eric Gleadell

    Hi Headway & others, Headway emailed me and said they couldnt see that i had cancelled, so they just said they would set it to automatically cancel NEXT TIME it runs out. Really guys, this is not an ok to do business, especially if others eg Chris above (& who knows how many others) have had this happen.  It certainly looks a bit shady. Show us you arent please.

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  • Tony Semfe

    Same thing here. I did cancel my subscription and then it renewed automatically. No one is answering my emails. This is how fraud apps behaving. Even the prices they advertise in the App Store are not what actually charged me. I can prove that. Not our problem if their IT systems are problematic. 

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  • Glendys Gutierrez

    Help, I am no speek english

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  • Guliz des Tombe

    Same thing happened to me.  They need to be reported to the better business.  I will do exactly that.

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  • Marlyn Parra

    This app sucks 😒

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  • Rachel Kerr

    These people have charged, refunded, and recharged me 3 times. Crooks

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  • Tino Quinonez Alvarado

    Same happened to me, i cancelled my subscription and still they are charging it's not fear. Now is a headache to cancel it. I don't recommend to use this app

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  • Þorkell Þorkelsson

    Stop charging me right know thank you! I don't know why you're charging me and and it's hard to find out how to cancel any request possible made ba a big mistake. Stop charging right now thank you!

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